You can check out a hardware MFA token from one of our support locations. These tokens allow you to securely log in without needing a phone or smartphone. Visit MFA Support Locations for details on where to get a token.
You can request a temporary MFA bypass, which allows you to access your account for 24 hours without needing your mobile device. Visit one of our support locations for assistance with a bypass. A list of locations is available here: MFA Support Locations.
Immediately contact our IT Help Desk at 559-675-4879 or email techhelp@maderacollege.edu. We’ll help you secure your account and investigate any suspicious activity.
If your method (text, call, or app) isn’t working, visit a support site as soon as possible. Staff can verify your identity and help you reset or change your MFA method.
Yes, MFA will be enforced on all student accounts to protect your personal information and access to college services. Make sure you're enrolled before the enforcement date to avoid login issues.