Technology Help

The best way to access Canvas, Self-Service or email is through MyPortal.  You can always find a link to MyPortal from anywhere on the MCCC website at the top right.

My Portal Icon

MyPortal

To access My Portal from the Madera Community College website:

  1. Go to the Madera Community College homepage.
  2. Click on the "My Portal" link at the top of the page.
  3. Click on “Sign In”.
  4. Enter your Student ID and password.
    1. Example ID: 9999899@my.scccd.edu

Mcc wifi icon

WIFI LOGIN INFO

To connect to the WiFi at any college within Madera Community College, and other affiliated campuses, follow these steps:

  1. Search for the Network: On your WiFi-capable device, look for the SCWIFI network.
  2. Login: Use your SCCCD login credentials, which are the same as those you use for Self-Service and Canvas. If it's your first time logging in, refer to the instructions provided in your welcome email.

Technical Support: If you encounter issues or need help with your passwords or connecting to the WiFi, you can contact the Student Systems Support Call Center, available 24/7 at 1.844.887.2223. You can also visit the District Online Support Center for further assistance


Email Envelope Icon

Access Email

To access your student email within Madera Community College, and other campuses, follow these steps:

  1. Login to My Portal: Navigate to My Portal and sign in with your SCCCD login ID and password.
  2. Access Email: Click on the Student Email link, which will direct you to your Office 365 email.

STUDENT SYSTEMS SUPPORT CALL CENTER (HELP DESK)

If you need help with your passwords or logging on to Canvas, WebAdvisor, or you Email, call the Student Systems Support Call Center. Need your password reset, we are here to help and are available 24/7.

Phone: 1.844.887.2223

Website: District Online Support Center

 



MCC TECHNOLOGY SUPPORT SERVICES HELP DESK

The MCC Technology Services and Support department provides comprehensive installation, maintenance, and troubleshooting for our main campus and Oakhurst Center. We take pride in being customer service oriented and strive to support our college mission of "Empowering our students to succeed in an ever-changing world" through excellence in technology tools. Our efforts align with MCC's values of connection, collaboration, equity, inclusivity, trust, and accountability, ensuring that we foster an environment that supports students’ academic and workforce goals in a diverse and inclusive setting.

Location: AM-119

Email: techhelp@maderacollege.edu

Phone: 559-675-4879

Technology support for staff, faculty, and students

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