Technology Help

The best way to access Canvas, Self-Service or email is through MyPortal.  You can always find a link to MyPortal from anywhere on the MCCC website at the top right.

portal button screenshot

Login Information

For help with issues related to Canvas, Self-Service or email access, please visit SCCCD Self Help for information and articles, frequently asked questions, and 24/7 technical support.

 

Email Information

Please make sure that you use your proper email address which does not include your student id.

wi-fi icon

WiFi Login Info

  • Use the same SCCCD password you use for Self-Service and Canvas
  • If this is your first time logging into WiFi please refer to your welcome email for instructions

Access

To access the campus WiFi network, use your WiFi-capable device to search for the SCWIFI network.


STUDENT SYSTEMS SUPPORT CALL CENTER (HELP DESK)

If you need help with your passwords or logging on to Canvas, WebAdvisor, or you Email, call the Student Systems Support Call Center. Need your password reset, we are here to help and are available 24/7.

Phone: 1.844.887.2223

Website: District Online Support Center

 



MCC TECHNOLOGY SUPPORT SERVICES HELP DESK

The MCC Technology Services and Support department provides comprehensive installation, maintenance, and troubleshooting for our main campus and Oakhurst Center. We take pride in being customer service oriented and strive to support our college mission of "Empowering our students to succeed in an ever-changing world" through excellence in technology tools. Our efforts align with MCC's values of connection, collaboration, equity, inclusivity, trust, and accountability, ensuring that we foster an environment that supports students’ academic and workforce goals in a diverse and inclusive setting.

Location: AM-119

Email: techhelp@maderacollege.edu

Phone: 559-675-4879

Technology support for staff, faculty, and students

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